Unless another return policy is indicated, all products manufactured by PRL Motorsports are covered by this Standard Return Policy. Products may be returned within 30 days of receiving for a full refund or replacement product.
All returns require a pre-authorized RMA Number (Return Merchandise Authorization). Freight charges are strictly non-refundable, no exceptions. Any package returned without an RMA number will be refused at attempted delivery. Returned items must be packaged in the original packaging, with all provided components and/or accessories. All items must be received in brand new, resalable condition.
Unless another return policy is indicated, products manufactured by PRL Motorsports are covered by this Standard Return Policy and may be returned within 30 days of receiving for a refund or replacement. Products NOT manufactured by PRL Motorsports are to be handled as "Special-Order Items". Special Order Items are explained in detail below. All returns require a preauthorized RMA (Return Merchandise Authorization) Number; freight chargers are strictly non-refundable. Any item sent back to us without an RMA number will be refused. Returned items must be packaged in all of its original packaging. All items must be received in brand new, resalable condition.
Due to the potentially dangerous and stressful nature of racing and performance vehicles, no returns will be accepted on installed or otherwise used products. Failure to comply with the terms stated herein, may result in delayed return processing and/or the refusal of returned products. Items that were shipped incorrectly thus resulting in being damaged in transit, or which require warranty repair or replacement are not covered by our Standard Return Policy and must be reviewed by a member of our customer service department for verification. For this instance you would email us at: support@prlmotorsports.com
Once your return shipment has been received and approved, a refund will be processed and a credit will automatically be applied to the original form of payment. The refund will most likely appear on your credit statement within 1 - 5 business days, depending on your financial institution. Please keep in mind that only returns which meet all RMA conditions and return policy requirements will be eligible for a full or partial refund. PRL Motorsports does NOT refund shipping charges for returned items. Any customs or duties incurred upon return an international shipment will be charged to the original form of payment. Refused or undeliverable orders may also be subject to return freight fees, duties, taxes, customs charges and/or brokerage fees. If you have any questions regarding the refund process, please contact one of our customer service representatives directly.
